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*Due to COVID-19, shipping time can take longer than expected according to the actual situation. And we temporarily stop the Expedited Shipping Service due to the tight express delivery capacity, only offering Standard Shipping Service. We are trying our best to improve processing time and make your packages safer.
We currently ship to the majority locations within the United Kingdom, the United States, and Australia.
And we are trying to ship to more locations and regions, please stay tuned.
We offer free shipping by the Standard Shipping storewide. And all the orders will be charged if the customers choose the Expendited Shipping. Customers will see the shipping fees which based on the area on the checkout page.
And Packages will be shipped by Royal Mail and SF Express randomly.
We need 12-48 hours processing time and then your order will be shipped. In very few cases, we can't within 48 hours, but we promise to ship it within 2 business days.
It's our goal to make sure your order is processed quickly and efficiently. Depending on the area, by Standard Shipping, the arrival time will be different according to the actual situation.
And it will take 5-8 business days to deliver your pakage by Expedited Shipping(Temporary closure from Apr. 14th).
We will send you the shipping information by email. And you can track your package in SF Express and Royal Mail official sites, or the website 17track.
Royal Mail: https://www.royalmail.com/
SF Express: https://www.sf-express.com/
17Track: https://www.17track.net/
For more shipping information, you could contact us by leaving a message at support@ugramo.com. We will get back to you in 24 hours (Mon.-Fri.).
